THE BRIEFING
The briefing will take place the night before the trek at 6pm in our office.
CAN I STORE MY LUGGAGE AT YOUR OFFICE?
Of course! During the trail, your main luggage can be store at our office or at your hotel, whichever is more convenient for you. Please pack only what you will need for the trek!
WHAT ABOUT THE BALANCE?
If you would like to avoid the high credit card fees in Peru, you may pay in cash at our office (US dollars or Peruvian soles) here in Cusco.Â
MAY I CHANGE THE DATE AFTER THE PERMITS HAVE BEEN BOUGHT?
Unfortunately, the answer is no. Once permits have been bought, the Peruvian government does not allow any changes so we canât change any date after the permit has been bought. If you must change the date of your trek, the fee is $100 because we have to buy you a new permit. Permits are also not transferable nor refundable. If you cancel your Trek, the deposit is not refundable at all!
DO I NEED MY ORIGINAL PASSPORT ON THE CLASSIC INCA TRAIL TO MACHU PICCHU?
Yes! You have to bring your original passport and it is very important that it is the same passport number, you sent to us to book your Trail permit. Your passport will be checked when upon entering Machu Picchu, the Inca Trail and when boarding the train. In case, you are renewing your passport, go ahead and send us a copy of your old passport to secure your permit and we can change it when you get your new passport. If so, please send us a copy of your new passport as soon as possible.
WHAT IS THE WEATHER LIKE?
The weather is very unpredictable and itâs difficult to foresee. We recommend that you plan to always dress in layers to facilitate adjusting to the quickly changing weather conditions.
WHAT ABOUT ALTITUDE SICKNESS?
In general, if you exercise regularly and spend a couple of days in Cusco or the Sacred Valley, you will be able to acclimate normally. It usually take between 24 hours to 2 days.
The recommended remedies for altitude sickness is WATER, COCA TEA and OXYGEN, IF NEEDED. Our guides are trained to treat Altitude Sickness.Â
HOW MANY PEOPLE ARE THERE PER GROUP?
The maximum group size is 8 persons. Our groups are usually between 2-6 persons.
HOW MANY COOKS/PORTERS FOR THE GROUP?
You will have 1 cook per group. The number of porters will depend on the size of the group. For a group of 2 trekkers they will have 4 porters, 4 trekkers will have 6 porters, 6 trekkers will have 9 porters and 8 trekkers will have 12 porters.
DUFFEL BAG AND SMALL BACKPACKÂ
The evening before you start your trek, you will be given a SMALL DUFFEL BAG to pack your clothes for the next four days. The weight allowance is up to 7kg/15lbs. The team of porters will carry your duffel bag, together with the food and camping gear. Itâs important to be aware that there will be no access to the items in the duffel bag until the end of each day, as the porters will always be ahead of the group. During the trek, you will need a day backpack big enough to carry your personal belongings such as a warm jacket, a rain jacket, your camera, sunscreen, snacks, water, etc. A 30 to 50L backpack is sufficient.
By Peruvian law, a duffel bag must not weigh more than 7 kilograms (15lbs). This limit is set to protect the health of the porters and animals. All bags will be weighed before being accepted. If you require more than 7 kilograms, it will then be your responsibility to carry the extra weight with your day pack. In this 7 kilos, please count 2 kilos for your sleeping bag and 1 kilo for your sleeping pad (foam or air). This leaves you about 4 kilos for your personal gear.
WHAT HAPPENS IF I AM UNABLE TO FINISH THE TRAIL?
In the scenario that you are unable to finish the trek due to health reasons, we will assist to the nearest town for help with transportation. We always carry oxygen on our treks for any respiratory problems. In extreme cases, a helicopter pick up can be arranged at your own expense. (Travel insurance is required and recommended). There are no refunds in the unlikely situation that you are unable to finish the trek.
Generally, those who have to be assisted off the trail are taken to Ollantaytambo and if they recover quickly they continue the journey towards Aguas Calientes (cost incurred by trekker) and visit Machu Picchu according to the original plan.
AT WHAT TIME IS THE TRAINâS DEPARTURE?
It will depend on the train availability but the idea is to give you as much time as possible in Machu Picchu and enjoy the amazing views on the way back to Cusco while on the train. Therefore, you will take the train at 2:55 or 3:20pm, depending on availability.
HOW MUCH IS IT THE VISTADOME TRAIN UPGRADE?
The Vistadome train service has nicer seats, panoramic windows and ceiling. You will be offered snacks and a dance show will take place on board. You can upgrade to the Vistadome Train for $67 USD. These trains run from Aguas Calientes to Poroy. We will pick you up in Poroy and drive you back to Cusco, which takes about 25 minutes. Please request in advance.
TIPPING
If youâre happy with the services provided, a tip â though not compulsory â is appreciated. While it may not be customary in your country, itâs of great significance for the people who will take care of you during the trek. Â It inspires excellent service and is an entrenched feature of the tourism industry across many our destinations. Of course, you are free to tip as much as you want, depending on your perception of the quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.
ARE YOU SUSTAINABLE?Â
Yes, we are a local, sustainable & responsible tourism operator that incorporates universal principles of tourism: protect the environment and benefit the local communities by respecting their culture and religion. With this in mind, we have trained all our local staff to know and understand, respect the places and the local people.