Verification of all independent guides is carried out by means of a comprehensive assessment, according to the following criteria:
- verification of the identity card is performed by the partner of Digital Security Technologies LLC (Sumsub): personal data processing operator;
- formal screening (checking legal entities, questionnaires);
- checking the media space (social networks, customer reviews, recommendations from partners, representation in the online space, etc.);
- expert assessment (interview, qualification check, clarification of travel safety issues);
- our emotional assessment (we assess tours in terms of whether we can send our relatives on such a trip).
The final decision on the admission of the tour expert to the placement of their tours on the Hiking Trekking Club platform is subjective. We work daily to ensure that the trip of our tourists is both unforgettable and safe, so we carefully check all the providers of the tours.
After each trip, we collect feedback from the participants of the trip in order to control the quality of the providers. If we receive bad reviews, the provider can be permanently removed from the platform.
