THE BRIEFING
The briefing will take place the night before the trek at 6pm in our office.
CAN I STORE MY LUGGAGE AT YOUR OFFICE?
Of course! During the trek, your main luggage can be stored at our office or at your hotel, whichever is more convenient for you. Please note that the train will not allow more than a carry on sized duffel or suitcase.
WHAT ABOUT THE BALANCE?
If you would like to avoid the high credit card fees in Peru, you may pay in cash at our office (US dollars or Peruvian soles) here in Cusco.Â
MAY I CHANGE THE DATE AFTER THE TICKETS HAVE BEEN BOUGHT?
Unfortunately the answer is No. Once the tickets have been bought for Machu Picchu, the Peruvian government does not allow any changes so we can’t change any departure dates. Tickets are not transferable nor refundable. Please contact the office as soon as possible if you need to change your date. If you cancel your Trek, the deposit is not refundable at all!
DO I NEED MY ORIGINAL PASSPORT ON TREK?
Yes! You have to bring your original passport and it is very important that it is the same passport copy you sent to us to book your Trek, other entrances and reservations. In case you are renewing your passport or changing your name, go ahead and send us your old passport information to secure your permit, and we can change it when you get your new passport number or updated your name for a fee of $25 USD per person. Â We must have a copy of your old and new passport to make the change. Before you change your passport keep a copy of your old one.
If you do not wish to pay this fee you will need to bring both passports to Peru with you. You can enter Peru with your new passport but you will need to show both passports, old and new to be to enter the Inca Trail, Machu Picchu or the train. If you do not have both you will not be allowed to enter the Inca Trail, Machu Picchu or get on the train.
WHAT IS THE WEATHER LIKE ON THE HUCHUY QOSQO TREK?
The weather is very unpredictable and it’s difficult to foresee. We recommend that you plan to always dress in layers to facilitate adjusting to the quickly changing weather conditions.
WHAT ABOUT ALTITUDE SICKNESS?
In general, if you exercise regularly and spend a couple of days in Cusco or the Sacred Valley, you will be able to acclimatize normally. It usually take between 24 hours to 2 days.
The recommended remedies for altitude sickness is WATER, COCA TEA and OXYGEN IF NEEDED; our guides are trained to treat you for Altitude Sickness.Â
HOW MANY PEOPLE ARE THERE PER GROUP?
The maximum group size is 8 persons. Our groups are usually between 2-6 persons.Â
HIKING TREK Â
The evening before you start your trek, you will be given a small duffel bag to pack your clothes for the next day at Machu Picchu. It’s important to be aware that the train will only allow you to bring a carry on sized duffel or suitcase. During the trek, you need a day backpack big enough to carry your personal belongings such as a warm jacket, a rain jacket, your camera, sunscreen, snacks, water, etc. A 30L backpack is usually sufficient.
WHAT HAPPENS IF I AM UNABLE TO FINISH THE HUCHUY QOSQO TREK?
In the unlikely scenario that you are unable to finish the trek due to a health issue, we will assist you to the nearest town for help with transportation. We always carry oxygen on the trek for any respiratory problems In extreme cases, a helicopter pick up can be arranged at your own expense. (Travel insurance required). There are no refunds in the unlikely situation that you are unable to finish the trek.
Generally, those who have to be assisted off the trail are taken to Ollantaytambo and if they recover quickly, they then continue the journey to Aguas Calientes (cost incurred by trekker) and visit Machu Picchu according to original plan.
AT WHAT TIME IS THE TRAIN DEPARTURE?
It will depend on the train availability (high season it could book out) but the idea is to give you as much time as possible in Machu Picchu and enjoy the amazing views on the way back to Cusco from the train. Therefore you we usually book the train at 14:55 or 15:20.
HOW MUCH IS THE VISTADOME UPGRADE?
The Vistadome train service has nicer seats, panoramic windows and ceiling. You will be offered snacks and a dance show will take place on board. You can upgrade to the Vistadome Train for $67 USD. These trains run from Aguas Calientes to Poroy. We will pick you up in Poroy and drive you back to Cusco, which takes about 25 minutes. Please request in advance.
TIPPING
If you’re happy with the services provided, a tip – though not compulsory – is appreciated. While it may not be customary in your country, it’s of great significance for the people who will take care of you during the trek. It inspires them to give excellent service and is an entrenched feature of the tourism industry across many our destinations. Of course, you are free to tip as much as you feel appropriate, depending on your perception of the quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.
ARE WE SUSTAINABLE?Â
Yes! We are a local, sustainable & responsible tourism operator for that we incorporate the universal principles of tourism: protect the environment and benefit the local communities by respecting their culture and religion. With this in mind, we have trained all our local staff to know and understand, respect the places and the local people.